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Evaluation of Training

Each training programme even when it is being planned, should have a provision  for evaluation. The question to be answered is -Is the training programme achieving the results it has set for itself ? 

The evaluation can be done at the following levels : 

  1. Reaction Level :  Whether the participant had liked the programme or not. 
  2. Learning Level :  Whether participant learnt the knowledge and skills intended. 
  3. Job Behavior Level :  Whether the participant is able to apply the skills and  knowledge learnt at his work. 
  4. Organisation Level :  Has there been any improvement in production, productivity and quality ? 

This can be done through questionnaires/interviews or personal observation of the individual himself, his superiors, his peers and his subordinates. All these methods have been discussed in the section on assessment of training need also. 

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