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Herzberg's Two Factors Theory

Herzberg tried to analyse reasons for job satisfaction and job dissatisfaction. He interviewed a large number of engineers working in factories and found that variables causing job satisfaction 'and dissatisfaction were separate. 

Job Context 

Contextual factors lead to feeling of dissatisfaction when they are absent in the job. These factors include company policy, administration,  technical supervision, interpersonal relationship with peer and subordinates, salary, job security, personal life and working conditions. These variables do not have motivating impact on employees. 

Job Content 

Contrary to these factors job content factors contribute to motivation and satisfaction. But absence of these factors does not lead to dissatisfaction. These factors are known as motivators or satisfies which include achievement, recognition in work and responsibility. Such variables are related to content of the job. Various empirical studies in India and West have found that job content variables lead to satisfaction and motivation when they are present. On the other hand job context factor lead to dissatisfaction when they are absent. 

We have discussed views about organisation and people. Now we will discuss managerial activities. 

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