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Socio-technical Systems

According to this model technical subsystem of organisation and human relationships are interdependent; for example, mining work, dockyard etc. Therefore, technology and human relation should match. Human relationship should be managed in such a way that it can be suitable for design of work. For example, selling a product in an urban area is individual occupation. On the other hand, packaging department in a manufacturing plant has close interdependence between persons who are working. It is more a group work. In the sales department, managers will have to create conditions for motivating an individual but in packaging department he will have to motivate the whole group to achieve objectives. In principle, this approach is useful for industry but it does not offer specific suggestions which can be used by managers.

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