Team - A Definition
"A Team is a small number of people with complementary skills, who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable."
Example
VOLTAS has got teams to analyse malfunctions in its air-conditioners and to relay the data to the production department. Composition of such a team includes :
The service mechanic who handled the complaint at the customers site, representatives from sales, manufacturing, the quality department that inspected the air-conditioner, and the engineering department which had designed the product.
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