From the time of purchase to the final resale, the equipment supplier plays an important role in determining whether a particulate equipment can become an efficient part of an socioeconomically system.
The availability of spare parts, service facilities, and qualified personnel for training the operators must be considered. No equipment can work indefinitely. When it does require service, will there be trained personnel with the proper tools and plant to diagnose and correct the problem? Are spare parts available or will the equipment have to sit idle waiting for them'? Can major assemblies be quickly and easily changed, and are replacement assemblies available on an exchange basis?
Supplier support can take many forms. Agreements are offered that support regular machine inspection, service, guaranteed availability, and predetermined prices when the equipment is returned for trade. Long- and short-term lease arrangements can be negotiated to guarantee availability, allow for purchase, or guarantee a total cost per equipment hour.
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