Employee Problems at Work

Some human beings experience problems from time to time. Alcoholism, drug abuse,tardiness, chronic absenteeism etc. are only symptoms of same deep seated psychological,Employee also experiences stress due to hectic pace of work, conflicting demands on him, dissatisfying work, poor working conditions, a change in technology, change in organisational structure, change in leadership etc. Individual's routine and repetitive nature of work extended over a long time. Alienated employees do not tend to be productive.

Employees with problems show distress symptoms, lack of concentration, absenteeism,poor performance, poor quality work, accidents, quarrels on the shop floor, imagina?grievances etc.

Managers can help the employees through active listening and coun9elling.,Catharsis of the frustration and negative feelings of the employee experiencing problems can be obtained by active listening which involves.

Paying full attention.

Removal distraction (telephone, doodling etc.).

Seeking clarifications, wherever necessary.

Empathising - putting himself in the position of employe .
 

Summing up and asking Have I understood you correctly !

Counselling is the power of discussing the problem of the employee, with him to help him to clarify the problem, find the root cause of the problem as well as to help the employee to find solutions to the problem. Counselling can be directive, non-directive or co-operative.In directive counselling the counsellor leads the discussion by asking questions. In non-directive counselling, subject is allowed to develop spontaneously. In co-operative counselling, counseIlor combines both the directive and non-directive methods.Counselling should be done in such a manner that employee develops the knowledge ability and skills to cope qith his problems. Employees should-not be allowed to become dependent on the counsellor/managers